Reference

Our Terms, Your Account Rights

Everything that governs your account on bet7 — from how we handle your data to how disputes are resolved — is set out here. Access to our platform depends on local law and is available only where permitted in your region.

Pakistan-Applicable TermsAccount & Wallet PolicyData Handling PracticesJurisdiction-Dependent Access
bet7 Our Terms, Your Account Rights
LEGAL CONTACT PATHS

Reach Us on Policy Questions

If you have a question about how a specific term applies to your account, or you want to request a change to your stored data, our support team handles policy queries directly. You do not need a lawyer — just reach out through any of the channels below and reference your account ID.

Live Chat Open the chat window from your account dashboard. Policy queries are routed to our compliance team, typically within a few hours during business hours.
Email Support Write to our support address with your account ID and the specific term or data request you are raising. We respond to policy emails within two business days.
Account Help Centre Our help centre has a dedicated legal and policy section. Search by topic — data access, account closure, wallet disputes — to find the relevant process before contacting us.
HOW WE HANDLE THIS

Data, Security and Account Practices

We keep your account data only as long as it is needed for the purpose it was collected — transaction records are retained as required by financial compliance obligations, while session and preference data is cleared on a shorter cycle. You can request a copy of the data we hold on your account, or ask us to correct it, by contacting support with your account ID.

Data Retention

Transaction records tied to JazzCash, Easypaisa, or Raast deposits are kept for the period required under applicable financial rules. Non-essential data is cleared on a rolling basis.

Cookie Practices

We use session cookies to keep you logged in and functional cookies to remember your wallet preference. Analytics cookies are optional and can be declined in your account settings.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. If you receive an OTP you did not request, contact support immediately and we will lock the account.

Data Access Requests

To see, correct, or delete the personal data we hold, email support with your account ID and the specific request. We will confirm receipt and respond within the timeframe required by applicable law.

Common Legal Questions About Your Account

These are the questions we hear most often about how our terms work in practice.

Yes. Our platform terms apply to all accounts regardless of which payment method you use. JazzCash and Easypaisa also have their own conditions that govern the wallet transaction itself.

Access depends on local law and is available only where permitted in your region. It is your responsibility to confirm that using the platform is lawful where you are located.

Contact support via email or live chat with your account ID and a clear data access request. We will confirm receipt and respond within the timeframe required under applicable law.

We notify you through your registered account before any material change takes effect. Continuing to use your account after that notice is treated as acceptance of the updated terms.

Yes. Send a deletion request to support with your account ID. Note that some transaction records must be retained for the period required by financial compliance rules and cannot be deleted early.

Raise it with our support team first, referencing your account ID and the transaction date. For disputes involving the wallet itself — JazzCash, Easypaisa, or Raast — you may also need to contact your wallet provider directly.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.